Telephone Consultations- Tel: 028 9042 1880
In many instances it may be possible for the doctor to deal with your problem over the telephone; e.g. to discuss test results, review medication. extend sickness certificates etc.
If you would like to book a telephone consultation please speak to the receptionist who will be able to arrange this for you, usually within 1 or 2 days although if you want to speak to a particular doctor you may have to wait longer.
The doctors usually return call after morning surgery but may telephone at any time during the day so please ensure you leave a contact number where you will be available throughout the day.
If you feel you need to speak to a doctor urgently please advise the receptionist who will pass the call to the duty doctor.
Please telephone 02890 421880 between 2.30pm and 5.30pm to enquire about your test results as our reception staff will have more time to deal with your request between these times.
Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
When you take your test you will be told how long it will be before the results are returned to the practice.
It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.