the pill

PLEASE NOTE: It is no longer possible to order prescriptions through this site unless you have registered for Patient Services. You will need to register for this service if you have not already done so. Please download and complete the following form and leave at reception.

Register for online services



Repeat prescriptions may be issued for regular medication as arranged by your doctor.

In order to provide a safe and accurate service we would request that orders for repeat prescriptions are made using online the Patient Services system. You may also request a repeat prescription person at the prescription desk, or by leaving your repeat prescription request slip in the prescription box in reception, or by post enclosing a stamped addressed envelope, or fax to 02890 395788. 

Only if these methods are not possible,  (e.g. for housebound patients) then requests for repeat prescriptions may be made by telephone to 02890 421880 after 10.00am and before 3.00pm. THIS SERVICE WILL SHORTLY CHANGE TO AN ANSWER PHONE MESSAGE WHERE YOU WILL BE INVITED TO LEAVE REQUESTS FOR REPEAT MEDICATIONS. WE ARE UNABLE TO DEAL WITH ANY OTHER QUERIES WITH THIS SYSTEM. 

Please avoid telephoning on Mondays for routine prescriptions as the telephone lines are extremely busy with more urgent requests for appointments or queries.

Please note that we require up to 72 hours to process your request for repeat medication whether it is ordered in person, by leaving your request slip, online, by post, by fax or by telephone.

Please plan ahead when ordering your prescription so that you do not run out of your medication.

If you have your prescription dispensed by a regular pharmacist, the pharmacist may be able to collect your prescription on your behalf. Please ask our receptionist for details.


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